Last updated: 4 October 2026
These terms cover the advertising management services we provide, and the internal tools we operate as part of them. A separate written agreement with a client takes precedence over anything here that conflicts with it.
We plan, launch, monitor and optimise advertising campaigns on our clients' advertising accounts, and report on their performance. The specific scope, fees and term of any engagement are agreed with each client individually.
We work on advertising accounts that the account owner has explicitly authorised us to access — normally by granting our Business Center permission on the platform. You may withdraw that authorisation at any time, from your own account, without notice to us. Doing so ends our ability to access, report on or perform API actions on the account immediately.
We access accounts only to perform the services agreed with you, and we act within the advertising platform's own terms and policies at all times.
adpilot is an internal, self-hosted tool for our agency's client-authorised advertising accounts. Current API use is for reporting. We plan to add GMV Max campaign creation and updates, budget and ROI adjustments, delivery controls, creative and audience management, and automated rules with action logs. Direct creator-account insights and authorisation integrations are planned separately for a later stage.
These management features are in development and will be enabled only after the required API permissions are approved, the implementation is ready, and you have authorised the relevant actions. Access to the tool is limited to our internal team.
When enabled, actions will be limited to the assets and operating limits agreed with you. Automated actions will follow rules you have approved and may change live delivery and advertising spend. Planned action logs will support review of what was requested and executed. Granting API permission does not by itself activate an automated rule.
The advertising data in your accounts is yours. Reports we produce for you are yours to use. The tooling, methods and internal documentation we build to produce them remain ours. How we handle your data is described in our Privacy Policy.
Advertising results depend on your product, your pricing, your fulfilment, your competitors and platform behaviour we do not control. We do not guarantee any particular level of spend efficiency, conversion rate, revenue or return on ad spend, and any estimate we share is a projection, not a commitment.
We also do not control the advertising platforms themselves. Account suspensions, policy changes, payment failures, API outages and restated metrics can all happen without warning and are outside our control.
To the extent permitted by law, our total liability arising out of the services is limited to the fees you paid us for the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential losses, including lost profits or lost advertising spend.
Either side may end an engagement with the notice period set out in our agreement with you. On termination we stop accessing your accounts, and you should also revoke our platform authorisation. Data handling after termination follows section 7 of the Privacy Policy.
These terms are governed by the laws of the jurisdiction in which we are established, unless a signed agreement with a client specifies otherwise.
We may update these terms; the date at the top will change when we do. Continuing to use our services after an update means you accept the revised terms.
Questions about these terms: [email protected].