Last updated: 25 August 2026
These terms cover the advertising management services we provide, and the reporting tools we operate as part of them. A separate written agreement with a client takes precedence over anything here that conflicts with it.
We plan, launch, monitor and optimise advertising campaigns on our clients' advertising accounts, and report on their performance. The specific scope, fees and term of any engagement are agreed with each client individually.
We work on advertising accounts that the account owner has explicitly authorised us to access — normally by granting our Business Center permission on the platform. You may withdraw that authorisation at any time, from your own account, without notice to us. Doing so ends our ability to access or report on the account immediately.
We access accounts only to perform the services agreed with you, and we act within the advertising platform's own terms and policies at all times.
Our internal reporting tool holds read-only access to advertising APIs. It retrieves performance figures, account balances and campaign status. It does not, and technically cannot, create or change campaigns, budgets, bids or creatives. Any change to live delivery is made deliberately by a person.
The advertising data in your accounts is yours. Reports we produce for you are yours to use. The tooling, methods and internal documentation we build to produce them remain ours. How we handle your data is described in our Privacy Policy.
Advertising results depend on your product, your pricing, your fulfilment, your competitors and platform behaviour we do not control. We do not guarantee any particular level of spend efficiency, conversion rate, revenue or return on ad spend, and any estimate we share is a projection, not a commitment.
We also do not control the advertising platforms themselves. Account suspensions, policy changes, payment failures, API outages and restated metrics can all happen without warning and are outside our control.
To the extent permitted by law, our total liability arising out of the services is limited to the fees you paid us for the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential losses, including lost profits or lost advertising spend.
Either side may end an engagement with the notice period set out in our agreement with you. On termination we stop accessing your accounts, and you should also revoke our platform authorisation. Data handling after termination follows section 7 of the Privacy Policy.
These terms are governed by the laws of the jurisdiction in which we are established, unless a signed agreement with a client specifies otherwise.
We may update these terms; the date at the top will change when we do. Continuing to use our services after an update means you accept the revised terms.
Questions about these terms: [email protected].